The Hawaii Life Stice Team: Committed to Meeting and Exceeding Your Maui Vacation Rental Needs

The Stice Team of Hawaii Life Vacations here on Maui kindly invites you to join us for your next vacation in Maui’s sacred paradise. We are confident that you will be pleased with our property offerings and stellar services.

Jeremy Stice R(B), Director of the Stice Team, and his wife and business partner Megan Stice, who serves as the general manager, lead the Stice Team. Jeremy is a top-selling Real Estate Broker for Hawaii Life. He started the business with Megan to help fill the needs of full-service management for many of his clients who were purchasing vacation rental properties. The Stice Team leads a small team of committed, competent, and professional individuals who are here to serve our guests at the very highest level. Our goal is to illuminate the unique appeal of each of our exceptional vacation rental offerings while providing top-tier hotel-like standards and service.

Megan and Jeremy Stice

Jeremy was born and raised in Maui, providing him with unparalleled local knowledge. He and Megan reside in Kaanapali and love to enjoy Maui’s finest attractions, restaurants, and activities with their two young children — and share their passion and local insight with all.

Hundreds of 5-Star Reviews

We listen and take all feedback to heart, always doing our very best to promptly remedy all challenging situations. We have learned a lot from hosting thousands of guests in our properties since 2012, and as such, our operation and properties are ever-evolving.

We are proud to share that we have earned a 4.9 average rating across the entire portfolio of our properties, which is very hard to accomplish. To demonstrate our commitment and hard work, here are just a few of the hundreds of rave reviews that we have earned throughout our management tenure:

Superior Cleanliness

From experience, we know that “clean” is a relative term. Since we want all of our guests to feel safe and secure, our team takes great pride in adhering to superior cleanliness standards, even during the highest occupancy periods. Simply put, you can see, smell, and feel the difference in our portfolio. Our cleaning teams own their businesses and work collaboratively with the Stice Team. The benefit of this relationship is that these teams learn how to properly clean each of the properties that we assign them. Because the teams care for the same properties every time, they do so efficiently and thoroughly. All cleaning fees paid by our guests go to our cleaning teams directly to help them provide for their respective families — It is not a profit item for our operation.

Once a unit is designated as clean, our in-house property inspector spends roughly 30-45 minutes on each property confirming the work has been done to our standards and that any special accommodations requested by guests are complete. Additionally, the inspector will turn on all of the lights, make sure the internet connection is live, turn on the Smart TVs, and make sure that the AC is working properly (if applicable, as most but not all of our properties have AC). The inspector’s list is comprehensive, with over 65 different checkpoints for quality assurance. 

High-Quality Amenities

We want all of our guests to feel welcome and experience the Aloha spirit when they arrive at our properties. Thus, our residences are well stocked, and each of our guests are greeted with a personal handwritten greeting card, some special Maui coffee, and local macadamia nut chocolates.

Our team represents individual owners on each of their properties (some of our clients own multiple properties here in Maui) consulting and advising the owners to ensure they are the best they can be. This means that we have clean and comfortable higher-end beds and furniture, 550 Count Pima cotton linens in new or like-new condition (we donate all stained or torn linens), and ample high-quality and matching white bath towels.

Our team provides high-quality shower, cleaning, and clothes-washing amenities. All of our properties are appropriately equipped as a home away from home with Tupperware, Ninja blenders, Tommy Bahama beach gear, etc. We don’t provide boogie boards or snorkel gear for liability and sanitation purposes which was touched on in one of our helpful blog posts, Key Amenities to a Successful Hawaii Vacation Rental Property

Timely Service with Aloha

As with any business operations, guests may request special accommodations during their stay. We can troubleshoot a number of matters over the phone and direct our guests to our available documentation to provide them with helpful onsite FAQs. We have a printed placard in each of our residences containing the most common FAQ a guest will have and links to our online property guidebooks with local insights on our host app, Hostfully.

                                                                                                                                  We love to hear from our guests that they are celebrating a special event in their lives and are happy to help put together a custom gift package for them.

In order to best serve our guests, our team keeps a supply of portable A/C units in the rare event that a central A/C goes down. We also keep a small supply of portable refrigerators or portable ovens in the rare event that an appliance suddenly decides to act up. We work with preferred professional vendors to get repairs completed as soon as possible.

Excellent Communication 

Our team has one centralized phone number that streamlines and hosts all communication for texts/calls, which are responded to quickly and in a thorough manner. To best serve our guests, we also utilize two other technology platforms — Breezeway and Hostfully.

Much of the communication process with our team commences pre-booking as we regularly answer many questions via email or phone. As soon as our guests secure the property online, a booking confirmation and comprehensive arrival instructions are sent in a timely fashion. We then extend an invitation to our guests to make any special requests and or provide them with local insight for anything that they may be interested in. We also have a full-service concierge team should you be interested in this service. 

Once in-house, our entire team is at your service to assist you in any way possible. 

Our expectations of our Vacation Rental Guests

Since we strive to provide fantastic experiences in clean, safe, and attractive properties, we ask our guests to treat all of the properties with the high level of respect that they would give their own home. These are our owner clients’ homes away from home and they care for them deeply. We also ask that you do your best to embrace the Hawaiian culture of Kuleana (respect). Please respect the beautiful landscape, ocean, and land. Respect the people you encounter, the wildlife, and our properties.

Spectacular Island Wide Offerings 

As of Jan. 2023, the Stice Team is currently offering 37 individual vacation rental properties in Maui ranging from studio, one-bedroom, two-bedroom, and three-bedroom condominiums located in Wailea, Lahaina, Kaanapali, Honokowai, Kahana, and Kapalua. All of our properties can be booked at the best rates and most securely on our company website to avoid any additional fees at SticeTeamVacations.com

To accommodate larger groups looking to book with one trusted and excellent service source, we have many complementary property offerings. This includes multiple residences within the same resort and others close to one another. If this is the case, our team is here to guide you on how we can best accommodate you and your loved ones. To inquire about complementary accommodations or contact our team for more information, please send an email to SticeTeamGuest@HawaiiLife.com. 

Booking Direct and Repeat Guest Discounts

We encourage all of our guests to book direct with us at SticeTeamVacations.com to ensure you are getting the very best price on the property. This will help you avoid the additional service charges that most of the outside booking sites charge our guests, which we have no control over. Additionally, please share with us if you are a repeat guest of ours and we will be happy to provide you with a discount code to use on your next stay at any of our team’s vacation rental offerings. 

Work with a True Vacation Rental Specialist

• Licensed since 2006 at age 23; Third Generation Realtor
• Top Selling Broker in the Entire State of Hawaii under age 40.
• $70M Sold in last two years and a very consistent track record of vacation rental condo sales.
• Born and raised on Maui; Seabury Hall and Babson College educated.
• Honua Kai Homeowner Investor and Ka’anapali Coffee Farm property owner.
• Facts. Analysis. Performance.
• Expert negotiator and astute contractual knowledge.
• Comprehensive pricing Analysis- more valuable/insightful than an Appraisal.
• Complimentary In-house design and staging services by Laura Lancaster of WIBU Interior Designs.
• Commitment to stellar “white glove“ services.
• Driven, Knowledgeable, assertive, determined, and fun to work with.
• Solution-oriented and able to navigate very challenging issues.
• Listens well and has strong communication skills.
• Introduced and established Hawaii Life Real Estate Brokers, Hawaii’s Top Real Estate Firm to Maui in 2009.

My wife and I have owned an investment property at Honua Kai since 2014, we just purchased our second at Kaanapali Shores in 2023, I have represented countless buyers and sellers on Vacation Rental Properties in Hawaii, and we operate a top-performing vacation rental program operating within numerous resorts in Maui.

Jeremy Stice R(B) at Your Service

As the director of Hawaii Life’s West Maui Vacation Rental portfolio and one of Hawaii Life’s top-selling Brokers, my team and I are here at your service. I was born and raised here in Maui, am a third-generation Realtor, and my wife and I have called West Maui home for the last 10 years-we enjoy sharing our passion for it with all who are interested. I make a commitment to pick up my cell phone as best as I can, return voicemails, text messages, and email in a timely fashion. I also work 7 days a week so feel free to call me anytime you need me. I am here at your service, I look forward to sharing my passion and expertise with you. Want to follow my blog via email updates? Please enter it below. This will not be used for any other reason than automatic blog updates that I post. Subscribe to the Jeremy Stice Blog Roll Here.

You might also be interested in these past articles:

• New Hoolei Luxury Vacation Rental Offering in Wailea Maui
• Important Updates for Property Insurance for Vacation Rental Condos in Hawaii
• Properly Transition a Hawaii Vacation Rental Property During a Purchase Part 2
• Properly Transition a Hawaii Vacation Rental Property During a Purchase Part 1
• Maui 1031 Exchange Golf Course Living Kapalua Golf Villas to Beachfront Mahana at Kaanapali
• Maui Vacation Rentals Outpacing General Maui Market & Becoming More Valuable
• Key Amenities of a Succesful Hawaii Vacation Rental Property
• Sapphires to Diamonds – Ranking Maui’s Top Luxury Vacation Rental Properties 
• New Hawaii Vacation Rental Loan Program with 20% Down Payment
• 3 Ways to rent and optimize your Hawaii Vacation Rental Property
• How to properly prepare for owning a Hawaii Vacation Rental Property 
• 5 Ways to Protect your Hawaii Vacation Rental Investment Property
• Invest in a Hawaii Vacation Rental Property with as Little as 20% Down 
• Maui County Publishes Maui County Short-Term Vacation Rental List
• Purchasing a Maui Vacation Rental? 3 Reasons to Call Us First!
• Maui Realtor Interviewing for Your Services Today 
• Earn a Part Job in Hawaii by Purchasing a Vacation Rental Property
• Toolkit For Purchasing a Hawaii Vacation Rental Property
• How Technology Facilitates Maui Property Sales via the Internet
• Invest in Maui Property via an Internet Purchase with Jeremy Stice & Hawaii Life