Moving to Hawaii with Pets? Animal Quarantine Information

Good advice. I moved from LA to Maui last year and followed all of this down to carrying 3 copies of everything. All went well when we arrived on Oahu. However, finding the quarantine office was the most difficult part of the adventure.

Michelle

May 2, 2012

Maybe you can help me with this question since i’m new to all this and just got word of relocation july 1st 2012 to Hawaii. This is my question……………………………………..

Above statement was made on the 5 day plan ” After these results are received, (results are valid for three years) 120 days must pass before your animal arrives in Hawaii. Arriving before the full 120 days has elapsed will result in disqualification from the 5 day or less program!”………………..

I have all of that, however, if i just got word of the move, even if i take both dogs to the vet tomorrow, that only gives me 62 days, now what?

October 17, 2012

Aloha,
First, let me say stop worrying and don’t stress. My name is Kelly Heiman and I am the Direct Airport Release Coordinator and owner of West Maui Animal Clinic and Lana’i Animal Clinic.
I have been assisting pet-owners for over 9+ years on the island of Maui, this is my passion, as I have been through the process when it was still mandatory quarantine for Hawaii, talk about “stress”. I am happy to answer all your questions, assist you with your paperwork or hold your hand through the entire process. I even have a designated phone number, just for questions like this, (808) 446-1521, I am available 7-days a week, from 8:00am to 10pm, please know there is no charge, EVER, to call and receive information.
My goal is to help pet-owners relax, stop stressing and insure they bring their 4-legged children with them to Maui, NO PET LEFT BEHIND :)….
I am here to help, please give me a call – Warmest Aloha, Kelly

Ron Hamic

October 19, 2012

Kelly,

Thank you so much for making yourself available to the readers.

-Ron

leanne lukela

November 12, 2012

aloha, i am also born and raised in hawaii, we brought our dog with us to texas to help a family member, we will be moving back to hawaii, and my dogs favn test was taken and i paid for the stat results. she did have 1 rabies vaccination , will she need another one before i leave texas. and will i have a problem having her directly released to me at the airport. she is also a service dog for my ptsd. what are the guidelines of a service dog that has had a rabies vaccination and favn test recentally done . leanne

Christy McGill

February 4, 2013

I have a 10-year-old blind German Shepperd. I am concerned about her flight and pick-up. She is pretty adaptable but has never flown. Is there something specific I should be concerned about during the flight? I am having trouble finding info about blind dogs on flights. Thanks.

angie avila

Aloha Kelly,

I just read your posting and was soo excited to have someone knowledgeable to ask questions to about this process. I am being told several different processes. The number you listed is not working. My question is what the time lapse has to be between the first and second rabies shot? 30 days or 90 days?

March 9, 2013

Hi Angie,
That is strange about the phone number, please try again 808-446-1521, if you have other questions. Anyway, I always follow the State protocol, which states two rabies in the pets lifetime, “more than 30 days apart”.
Hope this helps,
Aloha, Kelly
West Maui Animal Clinic

Caitlin Amato

Kelly,

Thank you for making yourself available to reach out to. We are trying to relocate from the east coast with two dogs so assistance with the paper work and answers would be very helpful. Are you still available at (808) 446-1521, 7-days a week, from 8:00am to 10pm? Do you have an email address I am able to send documents to to see if they will be approved?

Thank you again!
Caitlin

Hi Caitlin,
Yes, our direct release phone number is (808) 446-1521 or you can email me, anytime at kelly@westmauianimalclinic.com. Please give me a call or email, and I am happy to review all paperwork and/or answer all questions you may have.
I have many tips for a smooth travel day for your “kids”, and some tips for their owners as well.
Hope to talk soon, aloha, Kelly

claudia

March 18, 2013

What are the rules and reg. for bringing a parrot (amazon) to Hawaii???

thank you
claudia

March 19, 2013

Hi Claudia,
I am having trouble posting currently, hoping this reply gets to you.
Please call me directly and I will give you further information.
West Maui Animal Clinic
808-446-1521

Aloha, Kelly Heiman

Lynne Ramey

May 24, 2013

Aloha:

We are trying to buy a house in Kaanapali but my rescue dog is becoming a real concern. I went to the Vet today and had the blood drawn. Now the issue is Rabies.

This fragile little lady has a valid vacination dated August 15, 2012.

My vet won’t give her another rabies vaccine because the manufacturer indicates they cannot give another shot prior to the one year? Then it’s another 90 days? So, if I am getting this it would be Nov before she would be eligible to come to Hawaii? HELP, Please?

May 27, 2013

Hi Lynne,
First, let me understand before I comment, Is this her first rabies vaccination? The State of Hawaii requires two in her lifetime and current, when the blood is sent to Kansas State University for FAVN testing, this second one has not expired yet, so she would be good for her blood draw now.
Let me know,
Aloha, Kelly

Angela M. Brotherton

February 5, 2014

!

Hello,
My name is Angela M. Brotherton. My husband, Richard & I are in the process of moving to the Big Island. We have a house,& three acres above Hilo, located in the Hiolani Acres. I have just about completed everything to do with health regulations, for my little one. Pulalahoa, my little Chawwa.(sorry about spelling)! All we have left to do for him are his health certificate. We can take with us on the plane from Spokane Washington, via Seattle Washington. Alas he has to go in a kennel in the cargo hole from Seattle Airport via Honalulu Airport. Then to the Quarantine Office.We are traveling with Pulalahoa early a.m., May 12, 2014…Weare

Diane

November 29, 2014

Hi Kelly,

My name is Diane and we have 3 cats! We want to move to Hawaii but we are from Toronto, Ontario. We just have to find a way to live there permanently! I will keep your phone number for any future help! I sure don’t want our animals quarantined.

Thanks Diane

December 1, 2014

Hi Diane,
How exciting for you and your 4-legged kids. Yes, please keep my contact information and when you are ready, give me a call. I have quite a few clients coming from your area, so when the time is right, we will assist in your move.
Aloha, Kelly

Rae

Mahalo Bryan,for speaking to me today and giving me all that information about moving our dog to Hawaii…I like the 120 days here in mainland instead quarantine…

Aloha Rae~
Of course, we are here to help any time – just keep our number 808-446-1521..
Thanks again!
Brian and Kelly

Donnie Rogers

It was finding the quarantine office at the airport that was difficult. Also, it is helpful to know that it is against federal law to take your dogs out of their carrier on airport property. We didn’t know this and we moved with four dogs but rented a large sedan. The fine, we were told, is $10,000 per violation if caught with your dog out of the carrier.

Ken Molina

Good advice. I moved from LA to Maui last year and followed all of this down to carrying 3 copies of everything. All went well when we arrived on Oahu. However, finding the quarantine office was the most difficult part of the adventure.

Michelle

May 2, 2012

Maybe you can help me with this question since i’m new to all this and just got word of relocation july 1st 2012 to Hawaii. This is my question……………………………………..

Above statement was made on the 5 day plan ” After these results are received, (results are valid for three years) 120 days must pass before your animal arrives in Hawaii. Arriving before the full 120 days has elapsed will result in disqualification from the 5 day or less program!”………………..

I have all of that, however, if i just got word of the move, even if i take both dogs to the vet tomorrow, that only gives me 62 days, now what?

October 17, 2012

Aloha,
First, let me say stop worrying and don’t stress. My name is Kelly Heiman and I am the Direct Airport Release Coordinator and owner of West Maui Animal Clinic and Lana’i Animal Clinic.
I have been assisting pet-owners for over 9+ years on the island of Maui, this is my passion, as I have been through the process when it was still mandatory quarantine for Hawaii, talk about “stress”. I am happy to answer all your questions, assist you with your paperwork or hold your hand through the entire process. I even have a designated phone number, just for questions like this, (808) 446-1521, I am available 7-days a week, from 8:00am to 10pm, please know there is no charge, EVER, to call and receive information.
My goal is to help pet-owners relax, stop stressing and insure they bring their 4-legged children with them to Maui, NO PET LEFT BEHIND :)….
I am here to help, please give me a call – Warmest Aloha, Kelly

Ron Hamic

October 19, 2012

Kelly,

Thank you so much for making yourself available to the readers.

-Ron

leanne lukela

November 12, 2012

aloha, i am also born and raised in hawaii, we brought our dog with us to texas to help a family member, we will be moving back to hawaii, and my dogs favn test was taken and i paid for the stat results. she did have 1 rabies vaccination , will she need another one before i leave texas. and will i have a problem having her directly released to me at the airport. she is also a service dog for my ptsd. what are the guidelines of a service dog that has had a rabies vaccination and favn test recentally done . leanne

Christy McGill

February 4, 2013

I have a 10-year-old blind German Shepperd. I am concerned about her flight and pick-up. She is pretty adaptable but has never flown. Is there something specific I should be concerned about during the flight? I am having trouble finding info about blind dogs on flights. Thanks.

angie avila

Aloha Kelly,

I just read your posting and was soo excited to have someone knowledgeable to ask questions to about this process. I am being told several different processes. The number you listed is not working. My question is what the time lapse has to be between the first and second rabies shot? 30 days or 90 days?

March 9, 2013

Hi Angie,
That is strange about the phone number, please try again 808-446-1521, if you have other questions. Anyway, I always follow the State protocol, which states two rabies in the pets lifetime, “more than 30 days apart”.
Hope this helps,
Aloha, Kelly
West Maui Animal Clinic

Caitlin Amato

Kelly,

Thank you for making yourself available to reach out to. We are trying to relocate from the east coast with two dogs so assistance with the paper work and answers would be very helpful. Are you still available at (808) 446-1521, 7-days a week, from 8:00am to 10pm? Do you have an email address I am able to send documents to to see if they will be approved?

Thank you again!
Caitlin

Hi Caitlin,
Yes, our direct release phone number is (808) 446-1521 or you can email me, anytime at kelly@westmauianimalclinic.com. Please give me a call or email, and I am happy to review all paperwork and/or answer all questions you may have.
I have many tips for a smooth travel day for your “kids”, and some tips for their owners as well.
Hope to talk soon, aloha, Kelly

claudia

March 18, 2013

What are the rules and reg. for bringing a parrot (amazon) to Hawaii???

thank you
claudia

March 19, 2013

Hi Claudia,
I am having trouble posting currently, hoping this reply gets to you.
Please call me directly and I will give you further information.
West Maui Animal Clinic
808-446-1521

Aloha, Kelly Heiman

Lynne Ramey

May 24, 2013

Aloha:

We are trying to buy a house in Kaanapali but my rescue dog is becoming a real concern. I went to the Vet today and had the blood drawn. Now the issue is Rabies.

This fragile little lady has a valid vacination dated August 15, 2012.

My vet won’t give her another rabies vaccine because the manufacturer indicates they cannot give another shot prior to the one year? Then it’s another 90 days? So, if I am getting this it would be Nov before she would be eligible to come to Hawaii? HELP, Please?

May 27, 2013

Hi Lynne,
First, let me understand before I comment, Is this her first rabies vaccination? The State of Hawaii requires two in her lifetime and current, when the blood is sent to Kansas State University for FAVN testing, this second one has not expired yet, so she would be good for her blood draw now.
Let me know,
Aloha, Kelly

Angela M. Brotherton

February 5, 2014

!

Hello,
My name is Angela M. Brotherton. My husband, Richard & I are in the process of moving to the Big Island. We have a house,& three acres above Hilo, located in the Hiolani Acres. I have just about completed everything to do with health regulations, for my little one. Pulalahoa, my little Chawwa.(sorry about spelling)! All we have left to do for him are his health certificate. We can take with us on the plane from Spokane Washington, via Seattle Washington. Alas he has to go in a kennel in the cargo hole from Seattle Airport via Honalulu Airport. Then to the Quarantine Office.We are traveling with Pulalahoa early a.m., May 12, 2014…Weare

Diane

November 29, 2014

Hi Kelly,

My name is Diane and we have 3 cats! We want to move to Hawaii but we are from Toronto, Ontario. We just have to find a way to live there permanently! I will keep your phone number for any future help! I sure don’t want our animals quarantined.

Thanks Diane

December 1, 2014

Hi Diane,
How exciting for you and your 4-legged kids. Yes, please keep my contact information and when you are ready, give me a call. I have quite a few clients coming from your area, so when the time is right, we will assist in your move.
Aloha, Kelly

Rae

Mahalo Bryan,for speaking to me today and giving me all that information about moving our dog to Hawaii…I like the 120 days here in mainland instead quarantine…

Aloha Rae~
Of course, we are here to help any time – just keep our number 808-446-1521..
Thanks again!
Brian and Kelly

Donnie Rogers

It was finding the quarantine office at the airport that was difficult. Also, it is helpful to know that it is against federal law to take your dogs out of their carrier on airport property. We didn’t know this and we moved with four dogs but rented a large sedan. The fine, we were told, is $10,000 per violation if caught with your dog out of the carrier.

Katie Minkus, R(BIC)

Dave and I were some of the first people through the program with our cats back in the fall of 2003… Same experience as Ken, our cats were “released” through quarantine before we could even locate the office at the airport!!! (It’s located on the ground level down the road between the international and inter-island terminals).

Katie Minkus, R(BIC)

Dave and I were some of the first people through the program with our cats back in the fall of 2003… Same experience as Ken, our cats were “released” through quarantine before we could even locate the office at the airport!!! (It’s located on the ground level down the road between the international and inter-island terminals).

Carmen Brodeur

Thanks for the good information. Many people think of their pets like children and would be devastated by a quarantine ordeal.

Carmen Brodeur

Pet Friendly Waikoloa Condos « Hawaii Real Estate Market

Thanks for the good information. Many people think of their pets like children and would be devastated by a quarantine ordeal.

April 26, 2010

[…] As many of you know, I’m a dog person. I can’t imagine my life without at least two of my four legged friends waiting at the door to greet me with a wagging tail. When I moved here from Alaska I brought my 2 Huskies with me . We all endured the required 30 day Hawaii rabies quarantine, I’m so glad that’s no longer with us. […]

Pet Friendly Waikoloa Condos « Hawaii Real Estate Market

April 26, 2010

[…] As many of you know, I’m a dog person. I can’t imagine my life without at least two of my four legged friends waiting at the door to greet me with a wagging tail. When I moved here from Alaska I brought my 2 Huskies with me . We all endured the required 30 day Hawaii rabies quarantine, I’m so glad that’s no longer with us. […]

Ken Molina, RS

April 28, 2010

Oh, I forgot to mention that when you move from the mainland to Hawaii with your pet, there are no airlines that will allow you to take your pet in the cabin with you. It’s cargo all the way. Also, there are pet travel restrictions for certain types of dogs (usually short nosed ones) when temperatures are too hot or too cold.

Juliette Brossard

Hi Ken,

Alaska Airlines will allow dogs and cats to fly in the cabin….as long as they fit properly under the seat at your feet. 😉
They allow a max of 6 dogs per flight.

Ken Molina

Thanks for letting me know. I’ll let clients know about this.
Aloha,
Ken

Juliette Brossard

I just double checked with Alaska Airlines as we know policy’s change and this is what they told me; Between Nov 1st – Jan 31st and Mar 1st – April 1st they only allow one small dog per flight. However between May 1st to Nov 1st it is unlimited.

Rita Lopergolo

June 23, 2014

is that for cats too? is it safe?? i always hear horrible stories. have you ever heard of cats/dogs dying in cargo? do you think this rule will ever change? If the pets have the rabies vaccine what is the problem with them going in the cabin with you?
-Rita + Kevin

Ken Molina, RS

April 28, 2010

Oh, I forgot to mention that when you move from the mainland to Hawaii with your pet, there are no airlines that will allow you to take your pet in the cabin with you. It’s cargo all the way. Also, there are pet travel restrictions for certain types of dogs (usually short nosed ones) when temperatures are too hot or too cold.

Juliette Brossard

Hi Ken,

Alaska Airlines will allow dogs and cats to fly in the cabin….as long as they fit properly under the seat at your feet. 😉
They allow a max of 6 dogs per flight.

Ken Molina

Thanks for letting me know. I’ll let clients know about this.
Aloha,
Ken

Juliette Brossard

Hawaii Pet Friendly Rentals, Hotels, and Homeowners Associations (HOA) « Hawaii Real Estate Market

I just double checked with Alaska Airlines as we know policy’s change and this is what they told me; Between Nov 1st – Jan 31st and Mar 1st – April 1st they only allow one small dog per flight. However between May 1st to Nov 1st it is unlimited.

Rita Lopergolo

June 23, 2014

is that for cats too? is it safe?? i always hear horrible stories. have you ever heard of cats/dogs dying in cargo? do you think this rule will ever change? If the pets have the rabies vaccine what is the problem with them going in the cabin with you?
-Rita + Kevin

james bickham

June 2, 2010

Im sure that this is a little bit nice posting…..

james bickham

June 2, 2010

Im sure that this is a little bit nice posting…..

Helle

July 18, 2010

Hi my name is Helle

Thank you everybody for helping me with my move to Hawaii.I am really thankful to you Ron for all the information.I am moving with my daughter,2dogs,2cats by christmas,and I am a little bit overwelmed with all the rules and money it will take.I am interested in talking or writing with someone who has done this move before me.If anybody is interested please let me know
Helle paws2hold@gmail.com

Helle

July 18, 2010

Hi my name is Helle

Thank you everybody for helping me with my move to Hawaii.I am really thankful to you Ron for all the information.I am moving with my daughter,2dogs,2cats by christmas,and I am a little bit overwelmed with all the rules and money it will take.I am interested in talking or writing with someone who has done this move before me.If anybody is interested please let me know
Helle paws2hold@gmail.com

August 27, 2010

[…] to Hawaii with Pets—Animal Quarantine: Please read my blog about Hawaii’s strict animal quarantine policies and how you need to prepare your animals months before […]

Hawaii Pet Friendly Rentals, Hotels, and Homeowners Associations (HOA) « Hawaii Real Estate Market

August 27, 2010

[…] to Hawaii with Pets—Animal Quarantine: Please read my blog about Hawaii’s strict animal quarantine policies and how you need to prepare your animals months before […]

Sarah

August 31, 2010

Good post, but please note that the 120 day quarantine begins once KSU RECEIVES the blood work, not after the pet passes it.

(Thanks Sarah! Will edit to reflect…)

Sarah

August 31, 2010

Good post, but please note that the 120 day quarantine begins once KSU RECEIVES the blood work, not after the pet passes it.

(Thanks Sarah! Will edit to reflect…)

Mele

September 5, 2010

Aloha Hawaii…coming back home to Kailua with my 3 babies…make sure you have 3 copies of each paperwork(back up)tag your LARGE size kennel; Pet’s name,your name,local address, contact phone #, and make sure you have food/water trays attached to your animal kennel(airline regulations),and helps to put your T shirt in with your baby just to say you are still with them..finally, avoiding quarantine altogether, GOOD JOB…Yip-Pee DOGS RULE ;0)

Mele

September 5, 2010

Aloha Hawaii…coming back home to Kailua with my 3 babies…make sure you have 3 copies of each paperwork(back up)tag your LARGE size kennel; Pet’s name,your name,local address, contact phone #, and make sure you have food/water trays attached to your animal kennel(airline regulations),and helps to put your T shirt in with your baby just to say you are still with them..finally, avoiding quarantine altogether, GOOD JOB…Yip-Pee DOGS RULE ;0)

sherry

September 11, 2010

It seems so easy after reading this post. Im glad I came across it. I had emailed them and I still havent recieved an email back its been a month now. I am sending my dog to oahu with me in january so this was very helpful. but i would still like if someone who did it before to email me on the exact steps they did and the process please. sherry.chatmon@gmail.com. Thank you

sherry

September 11, 2010

It seems so easy after reading this post. Im glad I came across it. I had emailed them and I still havent recieved an email back its been a month now. I am sending my dog to oahu with me in january so this was very helpful. but i would still like if someone who did it before to email me on the exact steps they did and the process please. sherry.chatmon@gmail.com. Thank you

Lori Lamb

Ron Hamic (RA), ABR, RSPS, SRES, CDPE , e-PRO, SFR, AHWD, REW

Hello all! Thanks for posting this Ken! I am severely stressed out right now – so this site is great… I want to bring my cat and KITTEN that is 3 months old and they say that kittens must be 10 months before being eligible to (this is where it’s confusing) be in the 5 day or less program? or eligible to come at all? The language is so vague! Do you, Ken, or anyone know about kittens? And when you say there are no airlines that bring pets into Hawaii – I thought it was just Hawaiian Airlines that will not bring pets from the mainland… I have seen other Airlines say that you can bring your pets in the cabin…?? Clarity needed! Thanks to all of you!

Aloha Lori,

The short answer is that you are unlikely to be able to complete all the requirements on the checklist before your pet is 8-10 months old. This is because you should wait until the vet recommended age before it is safe to start the vaccines, administer the blood test, or even tag them with a microchip. (In general, vaccines are started later on puppies than kittens, hence the 10 month age estimate on the website.) Even if you received clearance from your veterinarian to begin the vaccines and take the blood test right away, you are looking at a minimum of four and a half months more before your kitten has cleared all the conditions since 120 days must pass after the blood test is received at the lab before your pet is eligible for the 5 day quarantine. Hope this reply helps to clear some of your confusion… here is the Hawaii Department of Agriculture’s Animal Quarantine Station information in case you wanted to check with them as well.

rabiesfree@hawaii.gov
phone: (808) 483-7151

Lori Lamb

Ron Hamic (RA), ABR, RSPS, SRES, CDPE , e-PRO, SFR, AHWD, REW

Hello all! Thanks for posting this Ken! I am severely stressed out right now – so this site is great… I want to bring my cat and KITTEN that is 3 months old and they say that kittens must be 10 months before being eligible to (this is where it’s confusing) be in the 5 day or less program? or eligible to come at all? The language is so vague! Do you, Ken, or anyone know about kittens? And when you say there are no airlines that bring pets into Hawaii – I thought it was just Hawaiian Airlines that will not bring pets from the mainland… I have seen other Airlines say that you can bring your pets in the cabin…?? Clarity needed! Thanks to all of you!

Aloha Lori,

The short answer is that you are unlikely to be able to complete all the requirements on the checklist before your pet is 8-10 months old. This is because you should wait until the vet recommended age before it is safe to start the vaccines, administer the blood test, or even tag them with a microchip. (In general, vaccines are started later on puppies than kittens, hence the 10 month age estimate on the website.) Even if you received clearance from your veterinarian to begin the vaccines and take the blood test right away, you are looking at a minimum of four and a half months more before your kitten has cleared all the conditions since 120 days must pass after the blood test is received at the lab before your pet is eligible for the 5 day quarantine. Hope this reply helps to clear some of your confusion… here is the Hawaii Department of Agriculture’s Animal Quarantine Station information in case you wanted to check with them as well.

rabiesfree@hawaii.gov
phone: (808) 483-7151

Lori Lamb

Thank you Ron!! Yes – that does help bring clarity. Waiting for the age to start vaccines was the key – now I understand better… Thanks for the link – actually I did email them and they sent back the actual language and no explanation – frustrating! so…again, Mahalo!

Warmest alohas~ 🙂

Lori

Lori Lamb

Thank you Ron!! Yes – that does help bring clarity. Waiting for the age to start vaccines was the key – now I understand better… Thanks for the link – actually I did email them and they sent back the actual language and no explanation – frustrating! so…again, Mahalo!

Warmest alohas~ 🙂

Lori

Lori Lamb

http://www.traveltohawai.com/hawaii/moving-to-hawaii-in-3-months-with-my-dog/

p.s. Here is a wonderful blog entry I found with everything spelled out CLEARLY! She is talking about her dog but it’s all on there… 🙂

Ron Hamic (RA), ABR, RSPS, SRES, CDPE , e-PRO, SFR, AHWD, REW

Lori, thank you for sharing your experience and the other post with us. Take Care!

Lori Lamb

http://www.traveltohawai.com/hawaii/moving-to-hawaii-in-3-months-with-my-dog/

p.s. Here is a wonderful blog entry I found with everything spelled out CLEARLY! She is talking about her dog but it’s all on there… 🙂

Ron Hamic (RA), ABR, RSPS, SRES, CDPE , e-PRO, SFR, AHWD, REW

Lori, thank you for sharing your experience and the other post with us. Take Care!

katie

October 31, 2010

I think its time hawaii let go of all this, after all hawaii is the United States, and we don’t have to do this if we travel to Any other U.S states. Its a money making deal and that is it!! Its been a very hard experiance for the animals..very hard. The inner island airlines just put your dog in the baggage area and the noise kills their ears. When will the airlines start making a space safe for our pets?
You all better think about it, and demand to see how they are airlifted, but good luck if they will show you…
We all need to push to get rid of this process, it will take a lot of forceing, but we can do it!!!!
Good luck and blessings to you all

mele

June 5, 2012

OMG I so agree with everything you’ve said and pray that it happens.

cindy

June 26, 2014

If Hawaii is part of the United States, and you folks don’t like the rules about bringing your pets to Hawaii, then try and get all those companies on the mainland who will not include Hawaii for free or reduced shipping when we place an order to buy something from them. We pay very high shipping rates because we’re not part of the Continental U.S. and that I think is unfair. I even have a FedEx account that most of these companies won’t let me use because they want to over-charge me for shipping. They always say they have to use their own FedEx account, that sucks.
So, with that said, if you don’t like our rules, then don’t move here because it’s too crowded anyways with everyone moving here.

katie

October 31, 2010

I think its time hawaii let go of all this, after all hawaii is the United States, and we don’t have to do this if we travel to Any other U.S states. Its a money making deal and that is it!! Its been a very hard experiance for the animals..very hard. The inner island airlines just put your dog in the baggage area and the noise kills their ears. When will the airlines start making a space safe for our pets?
You all better think about it, and demand to see how they are airlifted, but good luck if they will show you…
We all need to push to get rid of this process, it will take a lot of forceing, but we can do it!!!!
Good luck and blessings to you all

mele

June 5, 2012

OMG I so agree with everything you’ve said and pray that it happens.

cindy

June 26, 2014

If Hawaii is part of the United States, and you folks don’t like the rules about bringing your pets to Hawaii, then try and get all those companies on the mainland who will not include Hawaii for free or reduced shipping when we place an order to buy something from them. We pay very high shipping rates because we’re not part of the Continental U.S. and that I think is unfair. I even have a FedEx account that most of these companies won’t let me use because they want to over-charge me for shipping. They always say they have to use their own FedEx account, that sucks.
So, with that said, if you don’t like our rules, then don’t move here because it’s too crowded anyways with everyone moving here.

Sage

November 1, 2010

This is a bit ridiculous. It is one thing to want to stay rabies free, but they still make you jump through unnecessary hoops. On top of that you charge you to “release” them?? Sounds like kidnapping & blackmail at that point. Since the paperwork is already sent in & approved what are they doing? And why can’t they fly in the cabin to Hawaii. My babies will never be cargo. Is this true even if you charter a plane? This is the same as moving to Europe under PETS. Worse. I was looking at Hawaii real estate but will cross it off. Since it starts at a few million anyway, there is no reason to put up with this. I do not like your attitude Hawaii. You are greedy. Aloha.

Kealoha

not true… bought my 3 acres with cabin for the same as a new SUV ($50K), and Im sure new SUV’s dont cost $1 million lol
these strict laws are to keep rabies out of Hawaii, Im 100% for these laws… It also sounds like you may have more social problems with this un-aloha kine attitude… so Im glad you crossed our paradise off your list Miss Bellyacher 😉

Donnie Rogers

Kealoha, I 100% agree with you!!!!! These laws are in place to protect our aina, our land. There have been many species of plants and animals brought to the islands that have wiped out indigenous species.

If one thinks through the whole real estate issue that Sage references it could simply be explained with the theory of supply and demand. However, if you look good enough there is property out there like Kealoha states.

Sage

November 1, 2010

This is a bit ridiculous. It is one thing to want to stay rabies free, but they still make you jump through unnecessary hoops. On top of that you charge you to “release” them?? Sounds like kidnapping & blackmail at that point. Since the paperwork is already sent in & approved what are they doing? And why can’t they fly in the cabin to Hawaii. My babies will never be cargo. Is this true even if you charter a plane? This is the same as moving to Europe under PETS. Worse. I was looking at Hawaii real estate but will cross it off. Since it starts at a few million anyway, there is no reason to put up with this. I do not like your attitude Hawaii. You are greedy. Aloha.

Kealoha

not true… bought my 3 acres with cabin for the same as a new SUV ($50K), and Im sure new SUV’s dont cost $1 million lol
these strict laws are to keep rabies out of Hawaii, Im 100% for these laws… It also sounds like you may have more social problems with this un-aloha kine attitude… so Im glad you crossed our paradise off your list Miss Bellyacher 😉

Donnie Rogers

Moving to Hawaii – Prohibited Animals and Pets that are Illegal to Own « Hawaii Real Estate Market

Kealoha, I 100% agree with you!!!!! These laws are in place to protect our aina, our land. There have been many species of plants and animals brought to the islands that have wiped out indigenous species.

If one thinks through the whole real estate issue that Sage references it could simply be explained with the theory of supply and demand. However, if you look good enough there is property out there like Kealoha states.

Brittany

December 26, 2010

Has anyone here had to endure the 120 day quarantine? I will be making a sudden move to Oahu and have to take my dog with me. He will not qualify for direct release or 5-day. How stressful for the dog and owner is the 120 day program?

Brittany

December 26, 2010

Has anyone here had to endure the 120 day quarantine? I will be making a sudden move to Oahu and have to take my dog with me. He will not qualify for direct release or 5-day. How stressful for the dog and owner is the 120 day program?

January 1, 2011

[…] dogs and cats, refer to my earlier post about Hawaii’s Animal Quarantine and Rabies Laws. Cattle, swine, poultry, sheep, and horses are the other domesticated animals that are common to […]

Moving to Hawaii – Prohibited Animals and Pets that are Illegal to Own « Hawaii Real Estate Market

January 1, 2011

[…] dogs and cats, refer to my earlier post about Hawaii’s Animal Quarantine and Rabies Laws. Cattle, swine, poultry, sheep, and horses are the other domesticated animals that are common to […]

Summer

March 11, 2011

I’m moving to hawaii for 1-2 years this summer and really want to take my alaskan malamute with me. I am worried now after reading this because ive realized my dogs vet never gave me “original hand signed” copies of her rabies vaccine. It was all put into a computer and then printed off and just handed to me. Now I am really worried!

suzette

January 26, 2013

Did you ever find a way around the computer generated reports and getting your pet there. I just found out we are moving and also in the same situation.

Donnie Rogers

My vet hand signed the computerized copy and that was accepted

Summer

March 11, 2011

I’m moving to hawaii for 1-2 years this summer and really want to take my alaskan malamute with me. I am worried now after reading this because ive realized my dogs vet never gave me “original hand signed” copies of her rabies vaccine. It was all put into a computer and then printed off and just handed to me. Now I am really worried!

suzette

January 26, 2013

Did you ever find a way around the computer generated reports and getting your pet there. I just found out we are moving and also in the same situation.

Donnie Rogers

My vet hand signed the computerized copy and that was accepted

Audrey

May 26, 2011

This link is to Hawaii’s Dept of Agriculture 5-day or less Quarantine Checklist.
http://hawaii.gov/hdoa/ai/aqs/aqs-checklist-5.pdf

Audrey

May 26, 2011

This link is to Hawaii’s Dept of Agriculture 5-day or less Quarantine Checklist.
http://hawaii.gov/hdoa/ai/aqs/aqs-checklist-5.pdf

Kittenpants

June 25, 2011

One bit of advice I will give newcomers is that if you are renting in Hawaii it’s HARD to find a place that takes even small pets. Most landlords refuse animals.

Kittenpants

June 25, 2011

One bit of advice I will give newcomers is that if you are renting in Hawaii it’s HARD to find a place that takes even small pets. Most landlords refuse animals.

sara

September 6, 2011

Hi My name is Sara, i’m moving to hilo, Hawaii from Ca, and was shocked by all the restriction on animals relocation, i have one cat and she doesn’t get along with other animals or people.Im stressed out over that. Does any one have any idea about Akona Pet?

Carl and June Hampton

January 19, 2014

Hi, We contracted Akonapet to handle our pets (4) move from Miami to Honolulu. They were great. and saved us time and Money!. I would use there services again and I have recommended them to many others. Akonapet is a Great choice.

sara

September 6, 2011

Hi My name is Sara, i’m moving to hilo, Hawaii from Ca, and was shocked by all the restriction on animals relocation, i have one cat and she doesn’t get along with other animals or people.Im stressed out over that. Does any one have any idea about Akona Pet?

Carl and June Hampton

January 19, 2014

Hi, We contracted Akonapet to handle our pets (4) move from Miami to Honolulu. They were great. and saved us time and Money!. I would use there services again and I have recommended them to many others. Akonapet is a Great choice.

peppercorns

September 17, 2011

white peppercorns…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

peppercorns

September 17, 2011

white peppercorns…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

Mo Ross

September 19, 2011

My mother-in-law plan on visiting us and possibly staying 4-5 months and wants to bring her pet dachsund 4 year old. I believe she may have to go do the five steps you have above..
my question is…she plans on going back and forth…like
4-5 months with us..then to Arizona with her daugher and then
back with us again. What documents will be required on her
subsequent trips. Would appreciate your input so much.

Mo Ross

September 19, 2011

My mother-in-law plan on visiting us and possibly staying 4-5 months and wants to bring her pet dachsund 4 year old. I believe she may have to go do the five steps you have above..
my question is…she plans on going back and forth…like
4-5 months with us..then to Arizona with her daugher and then
back with us again. What documents will be required on her
subsequent trips. Would appreciate your input so much.

minipelle

September 22, 2011

mini-pelle occasion…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

minipelle

September 22, 2011

mini-pelle occasion…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

וילונות

September 26, 2011

עיצוב וילונות…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

וילונות

September 26, 2011

עיצוב וילונות…

[…]Moving to Hawaii with Pets? Animal Quarantine Information « Hawaii Real Estate Market[…]…

A T

November 17, 2011

A lot of the info is directed towards dogs but I have 2 little white persians. I have a bit of time to plan this out but I am concerned about transporting them via cargo versus in the plane. How does that affect their ears and hearts along with oxygen? I am really concerned about any type of quarantine with them as they are so timid. I heard there was a way to have a HOME QUARANTINE and animal control would visit your house. They are indoor babies. Anyone have any advice?

A T

November 17, 2011

A lot of the info is directed towards dogs but I have 2 little white persians. I have a bit of time to plan this out but I am concerned about transporting them via cargo versus in the plane. How does that affect their ears and hearts along with oxygen? I am really concerned about any type of quarantine with them as they are so timid. I heard there was a way to have a HOME QUARANTINE and animal control would visit your house. They are indoor babies. Anyone have any advice?

Teresa

January 26, 2012

We have a possibility of being stationed there in less than a year…… I have 4 dogs 5 pounds and under….. and it sounds like they will be thrown around and miss treated and the possible 120 days away from me…….. they are too small for a cargo hull….. there ears will not take the noise and they get cold at nothing…… and have never been locked in cages……it would kill them and me….. looks like if he gets orders to Hawaii I will be staying in the mainland….. It is just not right to do this to animals or the people.

Kristine Hanson

February 26, 2013

Hi Kelly,
I’m traveling there from Sacramento with 3 small poodles 3-4 pounds. I do not them to go to cargo. One is 11. Which airlines allow carry on board into Hawaii with all the paperwork in place?
Thank you,
Kristine

February 27, 2013

Hi Kristine,
Happy to help! You have two routes to go, first is to carry your pet in-cabin as your “pet”, Alaska Airlines allows your pets to travel in cabin, if they fit under your seat, please note, one pet per paying customer. Please review their requirements posted on their website, as rules and protocols change often.
Next, if you have a “service animal” they may fly on any airline in cabin. Please recognize each airline has different requirements for “service animals”, and these would be posted on each airlines website.
I have to say, we have done probably 40% in-cabin direct releases, in the last year. So, many pet owners are thinking along the same lines as you, as would I :)..
You may also give us a call, 808-446-1521, for direct release questions, 7 days a week.
Aloha and good luck!
Kelly

Ayla

May 8, 2015

I have the same question as Misha… I have a bearded dragon and I would like to move back home to Hawaii and I wanted to know if I could bring him with me?

Teresa

January 26, 2012

We have a possibility of being stationed there in less than a year…… I have 4 dogs 5 pounds and under….. and it sounds like they will be thrown around and miss treated and the possible 120 days away from me…….. they are too small for a cargo hull….. there ears will not take the noise and they get cold at nothing…… and have never been locked in cages……it would kill them and me….. looks like if he gets orders to Hawaii I will be staying in the mainland….. It is just not right to do this to animals or the people.

Kristine Hanson

February 26, 2013

Hi Kelly,
I’m traveling there from Sacramento with 3 small poodles 3-4 pounds. I do not them to go to cargo. One is 11. Which airlines allow carry on board into Hawaii with all the paperwork in place?
Thank you,
Kristine

February 27, 2013

Hi Kristine,
Happy to help! You have two routes to go, first is to carry your pet in-cabin as your “pet”, Alaska Airlines allows your pets to travel in cabin, if they fit under your seat, please note, one pet per paying customer. Please review their requirements posted on their website, as rules and protocols change often.
Next, if you have a “service animal” they may fly on any airline in cabin. Please recognize each airline has different requirements for “service animals”, and these would be posted on each airlines website.
I have to say, we have done probably 40% in-cabin direct releases, in the last year. So, many pet owners are thinking along the same lines as you, as would I :)..
You may also give us a call, 808-446-1521, for direct release questions, 7 days a week.
Aloha and good luck!
Kelly

Ayla

May 8, 2015

I have the same question as Misha… I have a bearded dragon and I would like to move back home to Hawaii and I wanted to know if I could bring him with me?

Misha

June 30, 2012

It is possible that I am moving to Oahu. I do not have cats or dogs. I have 3 lizards, bearded dragons to be exact. My husband is in the military and they would be paying for our move. We have had them for a while and love them very much. Is it possible to take them with us? If so, what do we have to go through to do so?

Misha

June 30, 2012

It is possible that I am moving to Oahu. I do not have cats or dogs. I have 3 lizards, bearded dragons to be exact. My husband is in the military and they would be paying for our move. We have had them for a while and love them very much. Is it possible to take them with us? If so, what do we have to go through to do so?

Hi all, this is a very helpful site.
I am still not sure what direct release means.
Is this for release on Oahu, without going through quarantine, I thought there had to be a quarantine time. Does it mean that you just need to have the pet examined , and than you can bring it home?
sorry I’m still not clear on it.
I want to bring my cat from Vegas to Kauai. I was going to do the direct release at Lihue airport, but the Kauai Humane Society will charge $450.00 for that.
Can a vet also do direct release at the Airport? Maybe they won’t charge that much.
Any suggestions?
all I know is that I don’t want to put my cat in Q for 120 days. He will start his 120-day waiting period real soon.
My idea now is to do the 5-day-or-less Q program, and use the Akona Pet relocation Service.
also I would like to consider the help of Kellie Heiman, mentioned on this site, but it seems that she only works on Maui. I would love to hear from those who Are familliar with the quarantine process, and maybe someone can talk about there experience with Akona Pet.
Thanks much!

Hi Yvonne,
I offer my services on Maui, at the Kahului airport, but am happy to offer all the free advice and “hand-holding” you need :). The direct release program is set up to release your pet, to you, upon arrival at the airport. This service has to be done with an approved veterinary hospital, registered with the State of Hawaii – Agriculture Department.
If you prepare in advance on the mainland, there is no quarantine upon your pets arrival into Hawaii. I often release pets at the Kahului airport, and the owners then, fly to one of the other islands. So I am happy to offer that service too, if you would like to speak directly with me, I have a designated phone line just for this purpose, available 7 days a week, 8:00am to 10:00pm, call as much as needed – (808) 446-1521.
This is a fantastic program and I have been on board since it started, my own cat was in quarantine when I moved here, as it was still mandatory.
Anyway, call if I can help ease any stress and answer any questions.
Aloha, Kelly

Thank you Kelly,
I spoke to Brian a few times too.
I will have to do a direct release on Oahu and go there on a morning flight from Lihue to Honolulu . this seems to be the cheapest way to go. Also. On my AQS-278 form , would I than mark 5 day or less 224 and also the direct airport release@165, or do I just mark the 224?
do I have to go to the airport animal quarantine holding facility to pick up my cat? Is this holding facility at the airport, or do I have to take a taxi there?
As long as I get there in the morning, a little before my cat arrives, I should be okay right, and get a flight back to Lihue on that same day?
Should I buy an open ended retour ticket for that?
Thanks much, Yvonne

kris

January 10, 2013

Hi Yvonne- I moved to Kauai a couple years ago and, while the quarantine process was daunting, ended up doing the research and taking care of it all myself to get my dog on island.

Let me first start with Akona Pet Relocation. I called them right off the bat to get help, as it sounded easiest. After a brief conversation over the phone where-in they reassured me it would be extremely easy, I gave them my credit card. I called back a week later to cancel their assistance, and they refused to give me a refund. Please be aware of this company! They did absolutely NO work for me and charged me for 1/2 the total cost as a non-refundable deposit. I was completely hoodwinked. I have been unable to get in touch with anyone at the company for my refund. I passionately urge you to consider ANY OTHER assistance! This is an utterly unethical company.

My suggestion is to fly your pet to Honolulu, get the free discharge provided by the DOA at the Honolulu International Airport, then recheck them on a flight from Oahu to Kauai and avoid the additional fees demanded by the Kauai Humane Society, as they are the only certified agents on island capable of releasing your pet into your custody.

Your 120 day quarantine begins once the blood work has been approved. After that, you must wait 120 days before shipping your cat to Hawaii. Once the 120 days has lapsed, you are free to send your cat without having to quarantine on island for any additional time.

Hopefully this helps. I’m happy to assist in any way i can to clarify the rules regarding the quarantine process. Best of luck!

Michelle

January 8, 2014

I am trying to get my dog to Hilo and was wondering what you were referencing about the Free Discharge by DOA to avoid additional fees?

Hi all, this is a very helpful site.
I am still not sure what direct release means.
Is this for release on Oahu, without going through quarantine, I thought there had to be a quarantine time. Does it mean that you just need to have the pet examined , and than you can bring it home?
sorry I’m still not clear on it.
I want to bring my cat from Vegas to Kauai. I was going to do the direct release at Lihue airport, but the Kauai Humane Society will charge $450.00 for that.
Can a vet also do direct release at the Airport? Maybe they won’t charge that much.
Any suggestions?
all I know is that I don’t want to put my cat in Q for 120 days. He will start his 120-day waiting period real soon.
My idea now is to do the 5-day-or-less Q program, and use the Akona Pet relocation Service.
also I would like to consider the help of Kellie Heiman, mentioned on this site, but it seems that she only works on Maui. I would love to hear from those who Are familliar with the quarantine process, and maybe someone can talk about there experience with Akona Pet.
Thanks much!

Hi Yvonne,
I offer my services on Maui, at the Kahului airport, but am happy to offer all the free advice and “hand-holding” you need :). The direct release program is set up to release your pet, to you, upon arrival at the airport. This service has to be done with an approved veterinary hospital, registered with the State of Hawaii – Agriculture Department.
If you prepare in advance on the mainland, there is no quarantine upon your pets arrival into Hawaii. I often release pets at the Kahului airport, and the owners then, fly to one of the other islands. So I am happy to offer that service too, if you would like to speak directly with me, I have a designated phone line just for this purpose, available 7 days a week, 8:00am to 10:00pm, call as much as needed – (808) 446-1521.
This is a fantastic program and I have been on board since it started, my own cat was in quarantine when I moved here, as it was still mandatory.
Anyway, call if I can help ease any stress and answer any questions.
Aloha, Kelly

Thank you Kelly,
I spoke to Brian a few times too.
I will have to do a direct release on Oahu and go there on a morning flight from Lihue to Honolulu . this seems to be the cheapest way to go. Also. On my AQS-278 form , would I than mark 5 day or less 224 and also the direct airport release@165, or do I just mark the 224?
do I have to go to the airport animal quarantine holding facility to pick up my cat? Is this holding facility at the airport, or do I have to take a taxi there?
As long as I get there in the morning, a little before my cat arrives, I should be okay right, and get a flight back to Lihue on that same day?
Should I buy an open ended retour ticket for that?
Thanks much, Yvonne

kris

January 10, 2013

Hi Yvonne- I moved to Kauai a couple years ago and, while the quarantine process was daunting, ended up doing the research and taking care of it all myself to get my dog on island.

Let me first start with Akona Pet Relocation. I called them right off the bat to get help, as it sounded easiest. After a brief conversation over the phone where-in they reassured me it would be extremely easy, I gave them my credit card. I called back a week later to cancel their assistance, and they refused to give me a refund. Please be aware of this company! They did absolutely NO work for me and charged me for 1/2 the total cost as a non-refundable deposit. I was completely hoodwinked. I have been unable to get in touch with anyone at the company for my refund. I passionately urge you to consider ANY OTHER assistance! This is an utterly unethical company.

My suggestion is to fly your pet to Honolulu, get the free discharge provided by the DOA at the Honolulu International Airport, then recheck them on a flight from Oahu to Kauai and avoid the additional fees demanded by the Kauai Humane Society, as they are the only certified agents on island capable of releasing your pet into your custody.

Your 120 day quarantine begins once the blood work has been approved. After that, you must wait 120 days before shipping your cat to Hawaii. Once the 120 days has lapsed, you are free to send your cat without having to quarantine on island for any additional time.

Hopefully this helps. I’m happy to assist in any way i can to clarify the rules regarding the quarantine process. Best of luck!

Michelle

January 8, 2014

I am trying to get my dog to Hilo and was wondering what you were referencing about the Free Discharge by DOA to avoid additional fees?

C.Rosa

January 4, 2013

Hello to all. My family and I just received orders to Hawaii. Our dog had two months of home quarantine under his belt, so when we got here he only needed two months in at the Animal Quarantine Center. During his time there, he was severly mistreated. It would have been more humane to put him down than to leave him at that god forsaken facility. They take a ridiculous amount of money from you and then mistreat your animals. And no one is there to help or listen, unless you take them to court. I called the cops and the humane society on them but since they are state, the humane society can’t do anything, since they are only county and city. And the cops, well he told me it’s not a police matter. So who deals with animal abuse? Are they just untouchable because it’s the state quarantine? My dog is finally home but he definitely is not the same animal that left us. I just want y’all to know that if you can not home quarantine the entire 4 months before you get here, DO NOT bring your animal. It WILL BE ABUSED.

February 22, 2013

Thank you for your reply, sorry you had Akona pets take advantage of you.
I’m glad I’m not doing business with them. All the info is helpful.

March 4, 2013

Hello Kris,

I see that you mention to do a free release by the DOA on Oahu.
That’s very nice. Only problem is, who can I trust to recheck my cat on a flight to Kauai?
Any suggestions?

kris

Hi Yvonne,

That’s a great question. When your cat is discharged and goes through the FDA checkpoint in Oahu, they are taken to the quarantine center at the airport from where you are required to claim them.

Once you have your cat, you will need to recheck him/her onto your flight from Oahu to Kauai. At check-in, they will require you to remove your cat from his/her crate so they can check it for bombs/drugs/etc. You will then leave your cat with them, board your plane and the cat will be put in safe cargo for the flight to Kauai. Once you land, you will be able to retrieve your cat at the Lihue airport and you are free to go.

The hardest part of this process is finding the FDA quarantine facility in Oahu at the Honolulu Airport and giving yourself enough time to claim your cat from them within their hours of operation and boarding your flight to Kauai. I had flown over to Oahu and back to Kauai on the same day, so the timing was very important. Be sure to check the hours of operation of the FDA office and also print out a map of the Honolulu Airport on which you can highlight where the office is, as there is very limited signage at the airport once you arrive.

I hope this helps. Let me know if there’s anything else I can do.

April 17, 2013

Hi all,

Just wanted to share that my cat has arrived on Hawaii without any problems.
Thanks to Kelly, Brian, this website and some great people in Las Vegas, I got all the help I needed. I picked my cat up at Honolulu last week. It’s cheaper than to have him released on Kauai. The humane society will charge $400.00 for that.
Good luck everyone!!

Yvonne,
Thank you for the kind words, much appreciated. I am so happy to help pet parents, bring their 4-legged children to Hawaii – No Pet Left Behind :)..

Aloha, Kelly & Brian
West Maui Animal Clinic
808-446-1521

C.Rosa

January 4, 2013

Hello to all. My family and I just received orders to Hawaii. Our dog had two months of home quarantine under his belt, so when we got here he only needed two months in at the Animal Quarantine Center. During his time there, he was severly mistreated. It would have been more humane to put him down than to leave him at that god forsaken facility. They take a ridiculous amount of money from you and then mistreat your animals. And no one is there to help or listen, unless you take them to court. I called the cops and the humane society on them but since they are state, the humane society can’t do anything, since they are only county and city. And the cops, well he told me it’s not a police matter. So who deals with animal abuse? Are they just untouchable because it’s the state quarantine? My dog is finally home but he definitely is not the same animal that left us. I just want y’all to know that if you can not home quarantine the entire 4 months before you get here, DO NOT bring your animal. It WILL BE ABUSED.

February 22, 2013

Thank you for your reply, sorry you had Akona pets take advantage of you.
I’m glad I’m not doing business with them. All the info is helpful.

March 4, 2013

Hello Kris,

I see that you mention to do a free release by the DOA on Oahu.
That’s very nice. Only problem is, who can I trust to recheck my cat on a flight to Kauai?
Any suggestions?

kris

Hi Yvonne,

That’s a great question. When your cat is discharged and goes through the FDA checkpoint in Oahu, they are taken to the quarantine center at the airport from where you are required to claim them.

Once you have your cat, you will need to recheck him/her onto your flight from Oahu to Kauai. At check-in, they will require you to remove your cat from his/her crate so they can check it for bombs/drugs/etc. You will then leave your cat with them, board your plane and the cat will be put in safe cargo for the flight to Kauai. Once you land, you will be able to retrieve your cat at the Lihue airport and you are free to go.

The hardest part of this process is finding the FDA quarantine facility in Oahu at the Honolulu Airport and giving yourself enough time to claim your cat from them within their hours of operation and boarding your flight to Kauai. I had flown over to Oahu and back to Kauai on the same day, so the timing was very important. Be sure to check the hours of operation of the FDA office and also print out a map of the Honolulu Airport on which you can highlight where the office is, as there is very limited signage at the airport once you arrive.

I hope this helps. Let me know if there’s anything else I can do.

April 17, 2013

Hi all,

Just wanted to share that my cat has arrived on Hawaii without any problems.
Thanks to Kelly, Brian, this website and some great people in Las Vegas, I got all the help I needed. I picked my cat up at Honolulu last week. It’s cheaper than to have him released on Kauai. The humane society will charge $400.00 for that.
Good luck everyone!!

Yvonne,
Thank you for the kind words, much appreciated. I am so happy to help pet parents, bring their 4-legged children to Hawaii – No Pet Left Behind :)..

Aloha, Kelly & Brian
West Maui Animal Clinic
808-446-1521

ashley

hi. i was looking into all of this because we may be pcs-ing soon and i have 3 kids. all three are up to date on shots and 2 are cats and 1 is a blind dog. without these babies, i cannot make it through the day. we are working on getting them certified as service animals but is there a quarantine rule for service animals? also, is there a home quarantine program? because like i said, my dog (who is the size of a cat) is blind and we have hardly ever been apart. oh and during a possible quarantine, do we are the parents get to visit them at all? i’m starting to stress over this and when i stress about my babies, it is hard to get me to relax again. to put it mildly, it is like a panic attack of sorts and there is a lot of crying that i am holding back. i don’t want to be apart from my kids (i am physically unable to have human ones) and i don’t want to be apart from my military husband either like that. deployment is one thing, but this rule is stupid because it is a state. please help someone 🙂
thank you in advance

Hi Ashley,
I am happy to help and offer my advice, as I too, have been in your situation. I do have a couple questions, before I can answer your questions, we can communicate on this forum or I have a direct phone line, 7 days a week available until 10:00pm each night @ 808-446-1521.
You stated your pets are up on all their shots, have you done the blood titer test yet? What island will you be arriving into with your pets? If you qualify for the direct release program, then your pets will be released to you upon arrival. If they will be requiring a quarantine stay, then you have some options pertaining to location, again this would depend on the island and your budget.
Please give me a call and we can discuss in further detail.

Warmest Aloha,
Kelly Heiman
Director Airport Release Program – Maui
Owner – West Maui Animal Clinic
808-446-1521

Caitlin Reeder

April 15, 2013

Ms. Heiman,

My fiancé and I have been told that our Marine squadron will be relocating to Oahu next year. Can you put me in touch with the Director of Airport Release Program for Oahu? I’m trying to get everything in order, so that this next year goes as smoothly as possible.

Sincerely,
Caitlin

Hi Caitlin,
Happy to help! If Oahu is your first port of entry into Hawaii, you will be dealing directly with the State of Hawaii, Agriculture Department, phone # 808-483-715.
You won’t need a third party service or a Direct Release Agent, as State personnel will release your pets, directly to you, upon arrival.
Let me know if I can assist further.

Aloha, Kelly Heiman
Director Direct Airport Release-Maui
West Maui Animal Clinic, Owner

Caitlin,
Sorry, I left off a digit in the telephone number, 808-483-7151.
Kelly

Thank you Kris,

Looks like I will do the same, one day trip to Oahu and back.
I was told by a friend that I could actually keep my cat in Cabin with me on the short flight to Kauai. I was thinking to have my cat arrive on Oahu at about 9-10 am, and I can than pick him up from the Quarantine holding facility within an hour from that or so.
People at RabiesFree@hawaii.gov told me that they reccommend to pick up the cat anywhere from 30-60 minutes after his flight lands. Do you remember your flight plans? Thanks again

ashley

hi. i was looking into all of this because we may be pcs-ing soon and i have 3 kids. all three are up to date on shots and 2 are cats and 1 is a blind dog. without these babies, i cannot make it through the day. we are working on getting them certified as service animals but is there a quarantine rule for service animals? also, is there a home quarantine program? because like i said, my dog (who is the size of a cat) is blind and we have hardly ever been apart. oh and during a possible quarantine, do we are the parents get to visit them at all? i’m starting to stress over this and when i stress about my babies, it is hard to get me to relax again. to put it mildly, it is like a panic attack of sorts and there is a lot of crying that i am holding back. i don’t want to be apart from my kids (i am physically unable to have human ones) and i don’t want to be apart from my military husband either like that. deployment is one thing, but this rule is stupid because it is a state. please help someone 🙂
thank you in advance

Hi Ashley,
I am happy to help and offer my advice, as I too, have been in your situation. I do have a couple questions, before I can answer your questions, we can communicate on this forum or I have a direct phone line, 7 days a week available until 10:00pm each night @ 808-446-1521.
You stated your pets are up on all their shots, have you done the blood titer test yet? What island will you be arriving into with your pets? If you qualify for the direct release program, then your pets will be released to you upon arrival. If they will be requiring a quarantine stay, then you have some options pertaining to location, again this would depend on the island and your budget.
Please give me a call and we can discuss in further detail.

Warmest Aloha,
Kelly Heiman
Director Airport Release Program – Maui
Owner – West Maui Animal Clinic
808-446-1521

Caitlin Reeder

April 15, 2013

Ms. Heiman,

My fiancé and I have been told that our Marine squadron will be relocating to Oahu next year. Can you put me in touch with the Director of Airport Release Program for Oahu? I’m trying to get everything in order, so that this next year goes as smoothly as possible.

Sincerely,
Caitlin

Hi Caitlin,
Happy to help! If Oahu is your first port of entry into Hawaii, you will be dealing directly with the State of Hawaii, Agriculture Department, phone # 808-483-715.
You won’t need a third party service or a Direct Release Agent, as State personnel will release your pets, directly to you, upon arrival.
Let me know if I can assist further.

Aloha, Kelly Heiman
Director Direct Airport Release-Maui
West Maui Animal Clinic, Owner

Caitlin,
Sorry, I left off a digit in the telephone number, 808-483-7151.
Kelly

Thank you Kris,

Looks like I will do the same, one day trip to Oahu and back.
I was told by a friend that I could actually keep my cat in Cabin with me on the short flight to Kauai. I was thinking to have my cat arrive on Oahu at about 9-10 am, and I can than pick him up from the Quarantine holding facility within an hour from that or so.
People at RabiesFree@hawaii.gov told me that they reccommend to pick up the cat anywhere from 30-60 minutes after his flight lands. Do you remember your flight plans? Thanks again

Pat and Gary

We used the services of AKONAPET in Kona Hi., and what i great choice that was. They gave us so much assitance and help, we were totally clueless as to what all was involved. The staff at Akonapet service goes above and beyond, not to mention the money that we saved from the vet expenses. akonapet is awsome.!

Pat and Gary

We used the services of AKONAPET in Kona Hi., and what i great choice that was. They gave us so much assitance and help, we were totally clueless as to what all was involved. The staff at Akonapet service goes above and beyond, not to mention the money that we saved from the vet expenses. akonapet is awsome.!

Katrina

April 11, 2013

Hello! My husband is Army and is reenlisting for Hawaii. We have 1 dog and I have been trying to find out if she will be restricted. I would hate to have to leave her behind on the mainland, but if I know we have to I can make arrangements. On her vet papers it says she is an Alaskan Malamute, but she isn’t pure bred. She has several different breeds, but she looks like a wolf. Are these dogs restricted? I haven’t been able to find definitive information on this, and would like to know for sure.

Katrina

April 11, 2013

Hello! My husband is Army and is reenlisting for Hawaii. We have 1 dog and I have been trying to find out if she will be restricted. I would hate to have to leave her behind on the mainland, but if I know we have to I can make arrangements. On her vet papers it says she is an Alaskan Malamute, but she isn’t pure bred. She has several different breeds, but she looks like a wolf. Are these dogs restricted? I haven’t been able to find definitive information on this, and would like to know for sure.

Jean

August 5, 2013

Hi, my husband is applying for a job in Oahu so I am doing my research in case he gets it. I’ve looked through our cat’s records and we have the original carbon copies of their first rabies vaccine after we adopted them, as well as the paperwork from the adoption, however nothing beyond that meets the criteria for the original signed/carbon copy requirement. Does the rabies documentation need to be consecutive? What are the options if it isn’t? I can make sure to ask for a carbon copy in the future but we didn’t think we’d need these three years ago. Thanks!

Donnie Rogers

http://hdoa.hawaii.gov/ai/files/2013/01/aqsbrochure.pdf

Hi Jean

We just moved to Hawaii with 4 dogs and utilized the Direct Airport Release Program. This site will help with MOST of your questions:

Under documents it states you have to have the most recent two rabies documents. So, I believe they do need to be consecutive, but I’m not sure. My vet gave us computerized certificates then hand signed them. These were acceptable.

Also if you have more questions email rabiesfree@hawaii.gov. Or you can email me at d.rogersrn@hotmail.com

Jean

August 5, 2013

Hi, my husband is applying for a job in Oahu so I am doing my research in case he gets it. I’ve looked through our cat’s records and we have the original carbon copies of their first rabies vaccine after we adopted them, as well as the paperwork from the adoption, however nothing beyond that meets the criteria for the original signed/carbon copy requirement. Does the rabies documentation need to be consecutive? What are the options if it isn’t? I can make sure to ask for a carbon copy in the future but we didn’t think we’d need these three years ago. Thanks!

Donnie Rogers

http://hdoa.hawaii.gov/ai/files/2013/01/aqsbrochure.pdf

Hi Jean

We just moved to Hawaii with 4 dogs and utilized the Direct Airport Release Program. This site will help with MOST of your questions:

Under documents it states you have to have the most recent two rabies documents. So, I believe they do need to be consecutive, but I’m not sure. My vet gave us computerized certificates then hand signed them. These were acceptable.

Also if you have more questions email rabiesfree@hawaii.gov. Or you can email me at d.rogersrn@hotmail.com

Hi Jean,
How exciting and fingers crossed for your possible upcoming move. My name is Kelly Heiman, I am the Director of the airport direct release program on Maui and owner of West Maui Animal Clinic, and I am happy to help with questions, advice or to relieve the stress this process sometimes brings pet parents.

The State of Hawaii would like the last two rabies certificates, original or carbon copy is fine. If you would like to receive our checklist, which is a step by step process, let me know, kelly@westmauianimalclinic.com or I have a direct phone line, always on, 808-446-1521.

I am happy to walk you through the process and assist you in preparing your 4-legged child for his/her move.

Aloha, Kelly
808-446-1521
West Maui Animal Clinic

Amanda

September 19, 2013

Hi Kelly!

My husband and I are considering very seriously, moving to Hawaii. We have started with the checklist and our vet is wondering if there is time restriction between having their 2nd rabies and their OIE-FAVN rabies blood test? Also, two of our three dogs were chipped the other day and our vet was also wondering if there is a time restriction between being chipped and having the blood test?
My brother and sister-in-law just moved with there 3 dachshunds and had no problems but they didn’t have these situations as we do with our pups.

Thank you so much!
Amanda

September 20, 2013

Hi Amanda,
I have all the information your mainland veterinarian will need, I can send him/her a checklist directly or email it to you, whichever works best.
Basically, the State does not have a protocol for the timeline, they do however; state:

“If blood is collected for the OIE-FAVN test at the same time as rabies vaccination, your animal may fail the test, repeat testing in 10 to 14 days usually results in an adequate test result”,

At our hospitals we usually draw the blood 2 – 4 weeks, after the last rabies vaccination has been given, this is dependent on the clients timeline as well. As far as the microchip goes, the microchip has to be implanted prior to drawing the blood for Kansas State University, so it sounds like you are good on that.

Again, feel free to email me directly at kelly@westmauianimalclinic.com OR we have a 24/7 phone line at 808-446-1521, I am always here to assist and happy to do so. However, if you call me prior to 5:00am, you may need to give me a few moments to wake up :).

Aloha, Kelly M. Heiman
Director-Direct Airport Release Maui
West Maui Animal Clinic – Owner
808-446-1521

Hi Jean,
How exciting and fingers crossed for your possible upcoming move. My name is Kelly Heiman, I am the Director of the airport direct release program on Maui and owner of West Maui Animal Clinic, and I am happy to help with questions, advice or to relieve the stress this process sometimes brings pet parents.

The State of Hawaii would like the last two rabies certificates, original or carbon copy is fine. If you would like to receive our checklist, which is a step by step process, let me know, kelly@westmauianimalclinic.com or I have a direct phone line, always on, 808-446-1521.

I am happy to walk you through the process and assist you in preparing your 4-legged child for his/her move.

Aloha, Kelly
808-446-1521
West Maui Animal Clinic

Amanda

September 19, 2013

Hi Kelly!

My husband and I are considering very seriously, moving to Hawaii. We have started with the checklist and our vet is wondering if there is time restriction between having their 2nd rabies and their OIE-FAVN rabies blood test? Also, two of our three dogs were chipped the other day and our vet was also wondering if there is a time restriction between being chipped and having the blood test?
My brother and sister-in-law just moved with there 3 dachshunds and had no problems but they didn’t have these situations as we do with our pups.

Thank you so much!
Amanda

September 20, 2013

Hi Amanda,
I have all the information your mainland veterinarian will need, I can send him/her a checklist directly or email it to you, whichever works best.
Basically, the State does not have a protocol for the timeline, they do however; state:

“If blood is collected for the OIE-FAVN test at the same time as rabies vaccination, your animal may fail the test, repeat testing in 10 to 14 days usually results in an adequate test result”,

At our hospitals we usually draw the blood 2 – 4 weeks, after the last rabies vaccination has been given, this is dependent on the clients timeline as well. As far as the microchip goes, the microchip has to be implanted prior to drawing the blood for Kansas State University, so it sounds like you are good on that.

Again, feel free to email me directly at kelly@westmauianimalclinic.com OR we have a 24/7 phone line at 808-446-1521, I am always here to assist and happy to do so. However, if you call me prior to 5:00am, you may need to give me a few moments to wake up :).

Aloha, Kelly M. Heiman
Director-Direct Airport Release Maui
West Maui Animal Clinic – Owner
808-446-1521

Karen Bishop

September 1, 2013

Please think twice before bringing your cat to Oahu. Cats are not worshiped here by most and there are 1000s of cats needing a loving home. You will always be able to find a free kitten or loved cat that someone is giving away on Craigslist. They NEED loving and kindness. There is also an issue with finding an apartment that allows pet (if you are renting). From my experience 90+% of them do NOT allow pets. Best of luck to you on whatever you decide! Thank you for listening!

AA

October 3, 2013

Karen, I see and appreciate where you are coming from, but I hardly think the bad karma of getting rid of a cat that already has a good home cancels out the good karma of adopting an island stray. I know Hawaii has HUGE problems with feral and stray cats, and they’ve wreaked havoc on the native bird population, but I can’t see that the solution is giving away a loved member of your family. When you adopt a pet, you make a commitment to take care of that animal. I cannot imagine moving without my cat, even though it may be difficult to find a rental. Besides, she’s 13 and blind, she’s not going anywhere 🙂 Where we go, she goes!

Karen Bishop

November 9, 2013

I wish you and your kitty the best here. It is great to see you have a strong commitment to your cat. He/she is very lucky. May your move be peaceful and all things fall in place. I am glad you responded!
Mahalo

Karen Bishop

September 1, 2013

Please think twice before bringing your cat to Oahu. Cats are not worshiped here by most and there are 1000s of cats needing a loving home. You will always be able to find a free kitten or loved cat that someone is giving away on Craigslist. They NEED loving and kindness. There is also an issue with finding an apartment that allows pet (if you are renting). From my experience 90+% of them do NOT allow pets. Best of luck to you on whatever you decide! Thank you for listening!

AA

October 3, 2013

Karen, I see and appreciate where you are coming from, but I hardly think the bad karma of getting rid of a cat that already has a good home cancels out the good karma of adopting an island stray. I know Hawaii has HUGE problems with feral and stray cats, and they’ve wreaked havoc on the native bird population, but I can’t see that the solution is giving away a loved member of your family. When you adopt a pet, you make a commitment to take care of that animal. I cannot imagine moving without my cat, even though it may be difficult to find a rental. Besides, she’s 13 and blind, she’s not going anywhere 🙂 Where we go, she goes!

Karen Bishop

November 9, 2013

I wish you and your kitty the best here. It is great to see you have a strong commitment to your cat. He/she is very lucky. May your move be peaceful and all things fall in place. I am glad you responded!
Mahalo

Linda Perico

October 24, 2013

Thank you so much Brian and Kelly for all of your knowledge and willingness to assist with your Aloha spirit. I was planning to use AkonaPet Services, however found no Aloha in Akona and tried to cancel a contract that I never signed. They had insisted that I pay a deposit of $464 first before they provided the paperwork.Yes, I was a sucker and fell for this because time was of the essence. Ruth Wyland is refusing to refund my money and I am trying to work this out through my credit card. I am extremely angry and am hoping this post will help others to avoid some of the stress of moving to Hawaii with pets. I was fooled by the high rating that the BBB gave AkonaPet, yet had I read the complaints, I would have seen that they were all closed out, but none were closed to the satisfaction of client.
When I spoke with Brian, he was professional and did not say anything negative about AkonaPet, but assured me that I could fairly easily get my 3 cats to the Big Island and that he would help me through the process. So far, so good. I do dread the airports and flights and would hire Brian and Kelly in a heartbeat if I could, but unfortunately I am heading to the Big Island not Maui.
Last week I was on the phone with a client and she said “Too bad you are not moving to Maui, I have a fabulous vet”. I said, “Let me guess, Brian Smith”. She was shocked that I knew you being that I am in Florida.
Great work you guys…and thanks so much!
Linda Perico

kris

October 26, 2013

Linda, it was so frustrating to read your post. I posted the exact same thing on this message board almost two years ago regarding Akona. I never received my deposit back from her and Ruth woudn’t pick up my phone calls, nor respond to my emails. To this day I continue to email her regarding her shameful and deceiptful business practices.
I am so sorry to hear you have gone through the exact same frustrations with this company. They should be avoided at all costs and pet owners should not be fooled by the faux Aloha tHey pretend to endorse.
Best of luck as you make your move. I am happy to be of any assistance I can if you f8nd yourself with questions! Best of luck…

Linda Perico

Hi Kris,
I have been busy with my move and work so I just saw your post. I am sorry for your distress as well and wish that I had seen your first post before calling Akona. Ruth is an evil woman. Any company that has to make their money by ripping off people is lacking financially, spiritually and in common business sense. I’m a Realtor here in Hawaii and if she had done the right thing, she would have had a good amount of business. Based on what I found out about them a few months ago, they had very low revenue (but they could be ripping off Uncle Sam too). I will try to find the website. Karma or “you reap what you sow”. Take care Kris!

Joanie

May 23, 2015

Linda,

I found your post to be very interesting about Akona Pet. We have two dogs and two cats that we will be moving to Kailua-Kona. We started the process and everyone has their shots and have passed the FAVN test a year and a half ago. My concern after reading these posts, is to move ahead with their services. My husband is on the Big Island now working on our home and during his flight had a long chat with some folks that went through a vet in Kailua that assisted in moving their pets and they couldn’t say enough good things about their assistance. I believe they are the vets that are on the Mamalahoa Hwy, not sure. Thoughts?

October 27, 2013

Hi Linda,

How nice are you! This just warmed my heart when I read your message, I strive for ALOHA!

I have such empathy with all pet owners moving to Hawaii, as it is my passion and mission to assist ALL pet owners in bringing their 4-legged children to Hawaii. Not too long ago, that was me, when there was still mandatory quarantine, I can still remember the day I put my pets on the plane to Oahu from the mainland, I was up all night with worry. I just wished I had someone to help, hold my hand, calm me down and tell me, all would be alright.
I am more than happy to help and answer questions to anyone needing assistance, even if you are moving to an island other than Maui, I will help you! I have set up a direct release phone line, just for this purpose at 808-446-1521, my phone is on 24/7, but I have to warn you, if you call before 5:00am, give me time to wake up – LOL.
Please call with any concerns and please know, there is no cost, call as many times as necessary.

With much Aloha, Kelly

Kelly M. Heiman
Director – Maui Direct Release Program
Owner – West Maui Animal Clinic

Carl and June Hampton

February 6, 2014

We used AkonaPet services and they were completly Professional all the way. We have since used them again for another pet and have recommended Akonapet to some friends that are moving. I wouldnt bad mouth them. Perhaps you aren’t in understanding what all they do. I Also might add Ruth was available to us at just about everytime we called, even from the Airport at 11:30 p.m. Akonapet has been Great.

Linda Perico

“What all they do” for me was squat. Very sneaky business tactics. I can’t help but believe that Ruth and her associates are writing most of these positive testimonials.

Linda Perico

October 24, 2013

Thank you so much Brian and Kelly for all of your knowledge and willingness to assist with your Aloha spirit. I was planning to use AkonaPet Services, however found no Aloha in Akona and tried to cancel a contract that I never signed. They had insisted that I pay a deposit of $464 first before they provided the paperwork.Yes, I was a sucker and fell for this because time was of the essence. Ruth Wyland is refusing to refund my money and I am trying to work this out through my credit card. I am extremely angry and am hoping this post will help others to avoid some of the stress of moving to Hawaii with pets. I was fooled by the high rating that the BBB gave AkonaPet, yet had I read the complaints, I would have seen that they were all closed out, but none were closed to the satisfaction of client.
When I spoke with Brian, he was professional and did not say anything negative about AkonaPet, but assured me that I could fairly easily get my 3 cats to the Big Island and that he would help me through the process. So far, so good. I do dread the airports and flights and would hire Brian and Kelly in a heartbeat if I could, but unfortunately I am heading to the Big Island not Maui.
Last week I was on the phone with a client and she said “Too bad you are not moving to Maui, I have a fabulous vet”. I said, “Let me guess, Brian Smith”. She was shocked that I knew you being that I am in Florida.
Great work you guys…and thanks so much!
Linda Perico

kris

October 26, 2013

Linda, it was so frustrating to read your post. I posted the exact same thing on this message board almost two years ago regarding Akona. I never received my deposit back from her and Ruth woudn’t pick up my phone calls, nor respond to my emails. To this day I continue to email her regarding her shameful and deceiptful business practices.
I am so sorry to hear you have gone through the exact same frustrations with this company. They should be avoided at all costs and pet owners should not be fooled by the faux Aloha tHey pretend to endorse.
Best of luck as you make your move. I am happy to be of any assistance I can if you f8nd yourself with questions! Best of luck…

Linda Perico

Hi Kris,
I have been busy with my move and work so I just saw your post. I am sorry for your distress as well and wish that I had seen your first post before calling Akona. Ruth is an evil woman. Any company that has to make their money by ripping off people is lacking financially, spiritually and in common business sense. I’m a Realtor here in Hawaii and if she had done the right thing, she would have had a good amount of business. Based on what I found out about them a few months ago, they had very low revenue (but they could be ripping off Uncle Sam too). I will try to find the website. Karma or “you reap what you sow”. Take care Kris!

Joanie

May 23, 2015

Linda,

I found your post to be very interesting about Akona Pet. We have two dogs and two cats that we will be moving to Kailua-Kona. We started the process and everyone has their shots and have passed the FAVN test a year and a half ago. My concern after reading these posts, is to move ahead with their services. My husband is on the Big Island now working on our home and during his flight had a long chat with some folks that went through a vet in Kailua that assisted in moving their pets and they couldn’t say enough good things about their assistance. I believe they are the vets that are on the Mamalahoa Hwy, not sure. Thoughts?

October 27, 2013

Hi Linda,

How nice are you! This just warmed my heart when I read your message, I strive for ALOHA!

I have such empathy with all pet owners moving to Hawaii, as it is my passion and mission to assist ALL pet owners in bringing their 4-legged children to Hawaii. Not too long ago, that was me, when there was still mandatory quarantine, I can still remember the day I put my pets on the plane to Oahu from the mainland, I was up all night with worry. I just wished I had someone to help, hold my hand, calm me down and tell me, all would be alright.
I am more than happy to help and answer questions to anyone needing assistance, even if you are moving to an island other than Maui, I will help you! I have set up a direct release phone line, just for this purpose at 808-446-1521, my phone is on 24/7, but I have to warn you, if you call before 5:00am, give me time to wake up – LOL.
Please call with any concerns and please know, there is no cost, call as many times as necessary.

With much Aloha, Kelly

Kelly M. Heiman
Director – Maui Direct Release Program
Owner – West Maui Animal Clinic

Carl and June Hampton

February 6, 2014

We used AkonaPet services and they were completly Professional all the way. We have since used them again for another pet and have recommended Akonapet to some friends that are moving. I wouldnt bad mouth them. Perhaps you aren’t in understanding what all they do. I Also might add Ruth was available to us at just about everytime we called, even from the Airport at 11:30 p.m. Akonapet has been Great.

Linda Perico

“What all they do” for me was squat. Very sneaky business tactics. I can’t help but believe that Ruth and her associates are writing most of these positive testimonials.

Amy

February 11, 2014

Ok here goes. My little dog is no longer able to receive rabies vaccinations due to an allergy. He has had the shot three times in his life but I have been told by the vet he does not recommend he receive it again due to a high risk of death, he gets vasciculitis. Are titters not acceptable? Do they have to receive the actual shot? I have long dreamed of moving to Hawaii and my personal life took a dramatic and unexpected turn last year so I will soon be able to move. I just can’t bear to leave my best friend to move so I guess I will have to put off my dream for a few more years until he passes?

Sincerely,
Amy

Amy

February 11, 2014

Ok here goes. My little dog is no longer able to receive rabies vaccinations due to an allergy. He has had the shot three times in his life but I have been told by the vet he does not recommend he receive it again due to a high risk of death, he gets vasciculitis. Are titters not acceptable? Do they have to receive the actual shot? I have long dreamed of moving to Hawaii and my personal life took a dramatic and unexpected turn last year so I will soon be able to move. I just can’t bear to leave my best friend to move so I guess I will have to put off my dream for a few more years until he passes?

Sincerely,
Amy

Amber H

Hi and tthank you so much for all this information- BEST info I’ve found so far and I’ve been looking for months!
So… my delima… I had an issue where the base here wouldn’t clear my pup without a rabies test before his FAVN (even though he had already had more than 2 and was up to date). Anyhow, that put him behind the pack almost a month and I’m looking at when the lab finally cleared him. By the 120 day timeline he won’t be cleared until around 5 days AFTER we arrive on Oahu (I’m trying to adjust my dates of flights but don’t have a whole lot of wiggle room).
My question is this: What exactly is the 5 day or less quarenteen? I understand the direct release, which will work for my other two pups but I’m concerned about how long he might actually have to stay in quarenteen 🙁
Any suggestions froom those who have been through it? Any info is greatly appreciated, thank you!!

Mitch

Contact Akonapet. but i can tell you that there is no such thing as a 5 day or less quarantine. the mandatory quaratine is 120 days, NO Exceptions. although the quaranine waiting period can be spent on the mainland prior to sending pets to Hawaii.. and if you choose that method then when they arrive in Hawaii they will then go home with you in 5 days or less. As i stated. Contact Akonapet. they Know what they are doing and can explain it all to you as well as save you time, energy and Money

Hi Amber,
I am Kelly Heiman, owner of West Maui Animal Clinic/Central Maui Animal Clinic and the director of our airport release program, we offer direct releases on Maui, but I am happy to assist with information, advice, etc. for the process of direct airport release for the other islands. Please email me directly at kelly@westmauianimalclinic.com and I can help you through the entire process, it may seem difficult, but really is not, I will help you.
I have been through this process personally, when mandatory quarantine was the only option, but now with direct airport release, it is very easy to accomplish.
With Aloha,
Kelly

Amber H

Hi and tthank you so much for all this information- BEST info I’ve found so far and I’ve been looking for months!
So… my delima… I had an issue where the base here wouldn’t clear my pup without a rabies test before his FAVN (even though he had already had more than 2 and was up to date). Anyhow, that put him behind the pack almost a month and I’m looking at when the lab finally cleared him. By the 120 day timeline he won’t be cleared until around 5 days AFTER we arrive on Oahu (I’m trying to adjust my dates of flights but don’t have a whole lot of wiggle room).
My question is this: What exactly is the 5 day or less quarenteen? I understand the direct release, which will work for my other two pups but I’m concerned about how long he might actually have to stay in quarenteen 🙁
Any suggestions froom those who have been through it? Any info is greatly appreciated, thank you!!

Mitch

Contact Akonapet. but i can tell you that there is no such thing as a 5 day or less quarantine. the mandatory quaratine is 120 days, NO Exceptions. although the quaranine waiting period can be spent on the mainland prior to sending pets to Hawaii.. and if you choose that method then when they arrive in Hawaii they will then go home with you in 5 days or less. As i stated. Contact Akonapet. they Know what they are doing and can explain it all to you as well as save you time, energy and Money